UniFi Protect AI Port AI Detection and Recognition Device

The product is covered by the official manufacturer's warranty valid throughout the European Union. The warranty period is 24 months (unless stated otherwise in the product description).

In case of technical problems, we offer full after-sales support. You can contact us by email or through the contact form – we will help with diagnosis, submitting a complaint, and further steps. Complaints are handled efficiently and in accordance with applicable consumer law. We ensure that the process is quick and hassle-free.

If you have any questions, we are at your disposal.

Free shipping from €99. Below this amount, the delivery cost is €9.99 (standard dimensions).

Shipping by DHL, DPD or InPost courier (courier/Paczkomaty).

Fulfillment time: 1-3 business days from payment being credited or cash on delivery order.

For oversized or custom-made products, the cost and delivery time are determined individually. After sending the shipment, you will receive a tracking number.

Detailed information on shipping methods, weight limits and parcel dimensions can be found in the Shipping Policy tab.